Your InterActual Software Is Unable To Play A DVD Due To A Region Problem
 
Article #: 0024
Article Date:  09/19/2001
Author: Steve Z.
 
Problem:
The InterActual DVD software cannot play the movie because the region code of the system does not match that of the disc
 
Solution:
Many DVD movies contain region coding, which prevents them from being played on systems from areas where they are not offered for sale. If you have not yet specified the regional code in your computer's default DVD software, you will need to do this before you can play DVD's. Simply close the InterActual software and manually start the DVD program that was pre-installed in your computer by the manufacturer. This is normally found in the Start -> Programs menu in Windows. Set the region in that player if prompted to do so, and the DVD video should start afterward. If you wish to access the DVD ROM features, close that player and restart InterActual Player, and the DVD should now play in our software as well.

The InterActual software included on DVD's does not have an option to set or change the region code in a computer. Playback of DVD's from multiple regions in a system is not supported. Please note that you are only given a limited number of chances to change regions in your system, and once these are used up, the region is locked on the last setting you chose.

A quick description of DVD regions is as follows:

Region 1: The U.S., its territories, and Canada
Region 2: Europe, Japan, South Africa
Region 3: Southeast Asia, including Indonesia, Korea, and Singapore
Region 4: Central and South America, Australia, New Zealand
Region 5: Southern Asia, Sub-Saharan Africa, Russia, and the former Soviet bloc
Region 6: China

The region marking on a normal DVD usually shows up as a globe or a grid inside a box, with a number in the middle. This number designates the region code on the DVD disc.

If the region of the disc differs from the region you live in, then the disc should not play, and the remedy would be either to replace the DVD with a copy that is marked for distribution in your region, or return the disc and await the release of the title in your region.

 
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