Broken Remote Exclusive: Digital Media Distribution - Will Retail Survive or Thrive?
Posted on Feb 07, 2003 - 07:43 AM by Admin

 

Broken RemoteSource: brokenremote.tv
February 7, 2003
By Ken Nelson

With broadband now in nearly 20 million U.S. homes, movie and recording studios are starting to follow the credo of the e-commerce industry in the late 90s: “Cut out the middleman.”

The future of digital media distribution will be determined by how successful these efforts are, and what solutions entertainment companies hatch to add value to their content.

The recent launches of Pressplay and Movielink show that the studios plan to deliver their content directly to consumers online, eliminating physical distribution costs and retailer splits.

Pressplay, which has received strategic investments from Sony and Universal, is offered to consumers through affiliate programs. It allows consumers to download an unlimited number of tunes for only $10 per month. The service does not fully protect the content’s intellectual property, since users can make as many copies as they wish once they burn a track. Nevertheless, Pressplay’s existence could deter outlaw and legitimate sites from offering a similar service because the labels, which own the copyrights, can prevent digital media distribution services if they do not have 100% copyright protection.

Movielink, a joint venture among MGM, Paramount Pictures, Sony, Universal and Warner Bros., currently offers only a rental (pay-per-view) option, but its movie studio backers might adopt a download-for-purchase strategy similar to Pressplay’s in order to block other services from engaging in online film piracy. Movielink has already forced the Intertainer, a legal online film provider, to close shop. The Intertainer is suing the studios over allegedly breaching existing distribution deals.

Whether or not ventures like Pressplay and Movielink survive may hinge in part on arguments like those expressed in a lawsuit filed last week by Kazaa, the controversial peer-to-peer file sharing service. Kazaa filed suit against the major music labels claiming those labels have monopoly power when they band together, as they have in Pressplay. The Department of Justice also has an ongoing anti-trust investigation in regard to Pressplay.

Meanwhile, traditional retailers are fighting back with their own online strategies. In response to the new online ventures, six music retailers last week launched Echo, a group devoted to helping the retail industry eliminate the physical costs involved in digitally distributing music content. Echo’s supporters include Best Buy and Hastings Entertainment.

The idea is that the retailers affiliated with Echo will leverage their existing retail customer base along with in-store promotions and print marketing to compete with the Pressplays of the world. Echo will provide a new, yet-to-be-determined digital distribution method for their customers to purchase music online, potentially saving the music industry millions in customer acquisition costs.

“Ninety-eight percent of all music purchased today is still through offline and online retailers,” says Dan Hart, CEO of Echo. “The consumer needs to be educated on the benefits of digital music distribution in order for this service to be widely adopted.”

In the long run, the most promising new development in the digital media wars may be that offered by San Jose-based Interactual. It involves a new technology called “enhanced DVD” that enables movie studios and record labels to extend the life span of a CD or DVD movie by enabling new content to be added after sale.

With this technology, DVD owners can use a broadband Internet connection to retrieve new content and footage from the DVD menu, while audio CD owners can do the same to add music videos that are not even available when a CD is published.

To the consumer, it feels as if it’s just a new section on the CD or DVD, but for the studios, it allows them to build a relationship with the consumer and receive additional revenue by adding new content.

For example, six weeks after “Spiderman” was released, Sony added an actor's commentary by Toby Maguire and J.K. Simmons. When playing this DVD through a PC DVD-ROM, Interactual's software will allow the user to watch the DVD movie and stream the commentary from Sony at the same time. Likewise, Lucasfilm offers new content every six months for their “Star Wars Episode I” DVD that supports Interactual's technology.

"Our technology extends the life of a DVD for the consumer, making it more compelling to purchase the DVD than rent," says Clint Ludeman, VP of Marketing at Interactual. "As the perceived value of a physical audio CD has diminished, we are working with labels to enable their audio CDs and music DVDs to support supplemental content after the sale."

Consumer purchase patterns change very slowly, but the demand for solid content still remains a major motivator of media purchases. Using the Internet as a means of providing new content to consumers, and extending the life of their media purchases, will enable content owners and retailers to work together to provide a better experience for consumers. Instead of confusion, this strategy offers real value. Entertainment companies should take notice.

LINKS
www.movielink.com
www.pressplay.com
www.kazaa.com
www.echo.com
www.interactual.com