DVD
User Sites Play New Role as Platform Matures Author: ENRIQUE
RIVERO erivero@advanstar.com
Posted: July 1, 2002
In the
beginning, Web sites devoted to DVD served as guides to the
studios, which looked to them to learn what early adopters
wanted to see in their discs. These days, sites such as
DVDFile, The Digital Bits and Home Theater Forum serve as
guideposts to consumers buying habits and provide news about
the format and nearly instant feedback about the quality of
studio output.
That, at least, appears to be the
consensus among site owners and operators as well as studio
executives, who say the influence of the sites has changed as
the format has moved from the early adopter phase to
mass-consumer acceptance.
The sites readership seems
to be expanding to the mass consumer as more of them buy DVD
hardware and software, some operators say.
I think the
influence now is greater than ever, said Bill Hunt, editor of
The Digital Bits (digitalbits.com).
When these sites
point out technical glitches or other problems with a given
release, the studios quickly fix them, he said. Studios,
directors and DVD producers regularly supply these sites with
important information about upcoming releases, content and the
like, and newcomers to the format frequently turn to them for
in-depth information.
We try to take those newcomers
and bring them up to a more sophisticated level in DVD, he
said.
Paul Pflug, EVP of publicity for Artisan
Entertainment, said the sites reach appears to be
expanding.
They may have gotten a widerinfluence or
viewership based on the proliferation of the DVD format
itself, he said.
Peter Bracke, editor of DVDFile
(dvdfile.com), noted that his base is indeed growing,
encompassing both the DVD-phile and the general consumer. The
site, which Bracke launched in March 1998 and which was
acquired by Interactual Technologies Inc. in Feb. 2001, gets
some 500,000 unique visits per month, compared with 250,000
hits in the first six months of operation
combined.
Readers now include parents asking for more
reviews of kids titles and kids wanting to read up on the
latest video games.
Site operators say that all the
big, controversial issues are a thing of the past. Studios now
routinely offer anamorphic widescreen transfers, DTS sound and
lots of interesting content -- the things the early adopters
fought long and hard for in the beginning. They see themselves
primarily as news sites that provide running news and reviews
about their beloved format.
Now its a much more
traditional news source, Bracke said regarding DVDFile. At
the same time, I like to think we have the same
influence.
Both studio executives and site operators
say the sites retain their relevance, though they have
different ideas as to how it has changed -- or whether their
influence is waning.
In general, we believe they
provide a valuable service to DVD fans and the studios alike,
said Jim Wuthrich, VP of Internet marketing for Warner Home
Video. Its a great way for us to get feedback from them, and
for us to get a message out to [consumers]. Its a feedback
loop.
Still Important, Just Different In the
early days, these sites and the trade publications were the
only ones covering the business, Wuthrich said. These days
mass channels also carry information about the format. But
the DVD sites cover the format in greater depth and provide a
crucial link to consumers that Wuthrich said he cant find
elsewhere.
Thats why I cant say its less important
than in the early days, he said. Its just a little
different.
And they do continue to have an influence
on Warner. For instance, the cries of outrage from the Web
community over Warners decision to release the special
edition of Willy Wonka & the Chocolate Factory in a
full-frame version only prompted the studio to issue a second
widescreen edition, he said.
Peter Staddon, SVP of
marketing at 20th Century Fox Home Entertainment, said some
sites authority is waning.
They dont touch as much
of the audience as they used to, Staddon said. When it was
an early adopter market, their reach was much
greater.
Their major weakness, he said, is that
theyre a little bit inclined to be fanatical and intolerant
about anything that isnt a perfect solution to their
requirements. Still, they continue to keep the DVD developers
honest, he said. And they help studios keep tabs on
consumers DVD buying habits and desires.
Its up to
the studios how much attention they pay to the feedback,
Staddon said. It may be becoming smaller, but theyre still
the heaviest consumers of our product. They buy more DVD and
entertainment software than any other group out
there.
Another studio executive said its difficult to
track how readership translates into sales. And the very
proliferation of such sites makes it difficult to determine
which has the most influence and may dilute the best ones
authority as well, the executive noted.
The
proliferation of sites there are devalues the credibility of
the sites that do stand out, the executive
said.
Crucial Role in DVDs Development Ron
Epstein, co-founder and co-owner of the popular Home Theater
Forum (hometheatreforum.com), acknowledged his sites
influence has changed since DVDs early days.
Studios
such as Fox and Paramount continue to look to these sites to
see which catalog titles are most in demand and, once the
titles are out, they monitor them for feedback about their
quality.
Studio executives say these sites play a
crucial role in the continuing development of the
format.
I think theyre very useful, said Michael
Mulvihill, VP of content development for New Line Home
Entertainment. What they do is help build a community and
give people in my position an opportunity to get an
up-to-the-moment sense of what the community is excited
about.
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